Virtual Workshop: Successful Strategies for Handling Tough Questions

Successful Strategies to Handling Tough Questions prepares you for this dynamic and often challenging situation, our Master Facilitators teach and model proven techniques that will help anybody keep calm and respond with confidence and ease when delivering to decision makers. Participants will Enhance their impact on the business with this collaborative and practical workshop by learning how to:

• Recognize the importance of anticipating and planning for questions
• Listen for the question behind the question
• Paraphrase and capture the deeper business issues and needs
• Respond to questions with concise headline statements
• Apply the READ model to common challenges